Chapter 1419: Don't Talk About It
In their spare time, Lu Chen and others also mingled with the section chiefs of Fuyun Company, drinking beer, eating peanuts, fighting mosquitoes together, and laughing together. Pen & Fun & Pavilion www.biquge.info
Just like Lu Chen said, to do training is to be friends, you have to treat the students as your friends, eat, live and play with them, and solve their problems.
At the same time, take the opportunity to instill in them what you want them to know, what they want to understand, and let them understand the benefits of it. It's the benefits they can get, not the benefits that the company can get! With such a profit drive, of course, everyone is willing to do it.
Why did the previous training center do not do well, no one wanted to listen to the lectures, and even there were conflicts? It is purely only regarded as students, which is a relationship between the top and bottom, which is official, from the perspective of the company's interests, and it cannot produce enough communication, of course, there will be no results.
And as friends, everyone is on the same platform, and with the platform of friendship, people are willing to absorb your things. Everyone is heart-to-heart!
Therefore, more than a week has passed in a flash, and the so-called three days of Shibei should be impressive, although the quality and level of not all class leaders have improved, but the results are obvious.
Of course, it is inevitable that there will be so many class chiefs who are unruly and will not come to the training at all. Whatever Lu Chen said, no matter how well he said it, they wouldn't listen. Moreover, he always glared at Lu Chen with gloomy eyes, as if he had robbed them of something.
These squad chiefs are the grassroots managers who are most criticized by grassroots employees in Fuyun Company.
Of course, Lu Chen had a relatively peaceful attitude towards this. When the forest is big, there will be any kind of bird, and it is inevitable that there will be a few particularly vicious birds. There are many section chiefs in this class, and it is inevitable that there will be a few who will not listen.
Anyway, this kind of grassroots managers are only a small part.
On this day, Lu Chen did another ingenious show.
Previously, he asked the recruitment team of the human resources department for a list of resignations for nearly two months, and then asked Millie and Li Hua to divide half of them, call those who belong to the resignation type, and invite them to participate in a program called "Don't Talk If You Are Honest". Whenever they come, there are also gifts.
Speaking of Li Hua, in fact, at that time, Tang Weilong only asked Millie to fully assist Lu Chen in this training. However, Lu Chen also proposed that Li Hua should be asked to assist, the reason is that Li Hua is a senior squad leader, who has been here for four or five years, and is very familiar with the grassroots management situation here, and having her is like having a tour guide.
Tang Weilong still wanted to make a hindrance from it, while saying that he was the squad leader, and he was afraid of delaying the production by pulling her out, he even asked someone to tell Li Hua, don't pay attention to Lu Chen!
Tang Weilong made a big mistake when he did this, Li Hua was already dissatisfied with him for introducing Millie in and robbing her of the position of training specialist, how could he be willing to listen to him? In addition, the last time Lu Chen praised her so much, she had a very good impression of this Teacher Lu, he made this request, she was still flattered, she couldn't wait to go, and she could also have a long time with Millie to see who was more capable!
Although Tang Weilong is the director of human resources, a tigress-type woman like Li Hua, although she is only a squad leader, she really doesn't take him seriously, and the birds don't bird him!
Li Hua's department manager also quickly agreed to release the person, and this manager also has a leg with Li Hua, and he is also the master of her decision.
Therefore, Millie and Li Hua became Lu Chen's right and left wings in Fuyun Company.
Besides, Lu Chen's "Don't talk about it if it's not true" program was also determined after checking a large number of resignation materials. According to the usual practice, when the human resources department handles the resignation of employees, it will issue a questionnaire to ask the resignant why he resigned. Although this questionnaire is a bit of a fictitious question, after all, there is an answer to the question.
The answers are varied, but to sum up, almost 60 percent of resignations are related to grassroots management. What kind of class leader manages roughly, doesn't teach people to do things seriously, and gives unfair bonuses......
Therefore, Lu Chen made such a show, allowing the departing staff to talk about problems face-to-face with the section chief.
The reason why I want to find someone who has left my job and not someone who is on the job is that I am still doing it here for fear that the section chief will wear small shoes in the future, and most of them dare not talk about it, and since the person who left is gone, I have no worries.
There were more than 50 resignations who were willing to come, and Lu Chen asked Li Hua and Millie to find out the corresponding class leader and call them together. This "Don't talk about it" program was staged.
The process is quite simple, the resignation puts forward the reason for resignation, and then he analyzes it himself, and explains what he wants, and he will not leave. As for the corresponding class chief, according to the resignation, he put forward his own thoughts and opinions.
It is inevitable that there will be a smell of gunpowder here, Lu Chen is not worried, what he has done is the effect of lubricating oil.
Moreover, once the corresponding class leader and the resignation reach a consensus, they will also receive the "Long Live Understanding Award" issued by Lu Chen, and more prizes will be given.
The prizes are trivial, but the honors are exciting.
Especially in the past few days, Lu Chen has continued to emphasize his sense of personal honor, intentionally or unintentionally, and ingeniously made all kinds of awards and certificates to award to the class leaders.
This tells them that even if they leave Fuyun and go to other companies to work, with these awards and certificates, they are also proving their ability and can get better treatment. Therefore, these grassroots managers are particularly sensitive to awards and certificates.
Overall, it went very smoothly, and from the accounts of the leavers, the squad leaders found quite a few problems in management. After Lu Chen's persuasion, they also knew how to deal with similar things and how to communicate with their employees. Most importantly, they are willing to communicate. Under Lu Chen's inspiration, they have found a little trick and fun in communicating with people and how to drive their subordinates.
That's all that matters.
And there's a bonus!
When Lu Chen asked those who resigned if their squad leader was willing to deal with the problem in the way they did today, then they would still be willing to come back to do it, there were more than two dozen resignations who said they were willing! Now is the period of labor tension, and the resumption of work of more than 20 employees can solve a lot of problems for the company!
Even Li Hua smiled happily.
It can be said that this "don't talk about it" has come to a successful end.
However, soon, a problem that Lu Chen didn't expect appeared!
Tang Weilong did not agree to let those employees who were willing to return to work work, because according to the company's management system, those who resigned must apply for resumption of work after one year.
This matter was quickly put on the table of the general manager, and Lu Chen and Tang Weilong were arguing with reason!
Tang Weilong said: "Our company is not a place for people to come and leave when they want to, a company has a company system, even if there will be some sacrifices, we must ensure the authority of this system, otherwise it may be chaotic!" Therefore, I am firmly against letting those people return to work, it has not been two months since they left! ”
Lu Chen retorted unceremoniously.
"Director Tang, there is a special case for everything, and the law is not human! I think that there is such a special case, but it will make everyone think that our company is improving. Our squad leader has improved the quality of management, so that the employees who were originally angry and left chose to come back because they felt the sincerity of their original squad chief. This shows the progress of the company! ”
"So many people resigned because of the problems brought about by the grassroots management, they went outside and said that our company's squad chief is not good, very rude, everyone don't go! And who else is coming to work with us? We've reversed the problem now, and we've spread the word that we're improving the situation here, that the squad leader has become friendly and easy to get along with, that there are people to work again, and that recruitment is easy! That's a lot of good things! ”
Tang Weilong was speechless for a while by Lu Chen's big pile of eloquent words, and then he became angry: "We! Our company! Our class leader! Lu Chen, don't forget, you are not from the company! Don't talk about us in that mouthful! ”
Lu Chen looked at Tang Weilong steadily, and said word by word: "Director Tang, can I say that you are wrong?" Now, I'm a member of Fuyun Company! That's how I stand for it! If I don't position myself as a member here, I won't think about problems, do things well, and pursue the interests of the company! Please don't think of me as your collaborator, please treat me as a member of this place! ”
These words moved the general manager and director sitting around.
And Tang Weilong's old face stiffened, and it seemed that he was not lightly angry: "Lu Chen, don't rub your nose on your face." You're here to train the class leader, not to recruit workers! Our company is short of people, it's none of your business! You just need to do a good job of training your class leader. ”
"Excuse me, why do you want to do this class leader training?" Lu Chen asked without saying anything.
Tang Weilong was speechless.
Lu Chen slowly looked at the other directors and general managers, and then said, "There are many effects that can be produced by doing class leader training. Among them, it is a very important factor for our grassroots managers to have the management quality of employing, retaining and cultivating people! This can lead to a lower turnover rate. I won't say that the people we have taught with great difficulty let him go, and we invite people who don't know how to continue teaching, thus forming a vicious circle and constantly increasing the company's costs! ”
"I'm sure you all know that."
After finishing speaking, Lu Chen's face was calm. He turned around slowly, and then said: "I am really for the good of Fuyun Company, please don't affect the development of the company for some personal things." Why can't we put aside all preconceptions and work together for the effective development of a business? ”