"I've always believed that after-sales service should be more important than sales. Consumers buy products is only the first step in our whole product, and the next after-sales service is the top priority of our work.

Whether a product can have super vitality depends on the quality of after-sales service.

Therefore, for us, after-sales work will be our focus in the future. Here I also promise to all users that as long as you buy our products, if there is a problem with this product, you can get it to any of our offline brand franchise stores in the country for after-sales warranty.

In addition, the after-sales maintenance information of all our users will be networked nationwide. That is to say, you no longer need to take any after-sales maintenance cards, documents, invoices and the like, you only need to take the product.

We can identify your purchase and use date through your registered account information, and establish a maintenance file for you, which can be retrieved in stores across the country, so as to provide better after-sales protection services for each user. ”

Wu Hao and Jiang Nan said as they came to the interview area that had been arranged in the rest area and sat down, and then continued.

"Secondly, there is the experience. Many people are curious about our products and have many doubts. After all, there are too many marketing methods now, and there are all kinds of them, and consumers don't know who to listen to.

And there are so many manufacturers and brands that exaggerate the performance and quality of the product when they promote and release the product. Consumers believe that they buy it back, and they find that it is not the same as advertised, and they are not convinced by the promotion of other products over time.

This is also the case with our products, and many people didn't believe that our intelligent voice assistant can simulate the voice of a real person, and it is so fluent, real and smart.

This is especially obvious when we first released this product, and then it was also promoted by us little by little, as well as word-of-mouth spread among users, that our product sales snowballed and expanded.

At the beginning, our capacity was limited and we could not support the construction of such offline stores. Now there are conditions, so I have to actively make up for this piece.

In this way, consumers will not believe or have doubts about our launch. You can actually come to our offline brand experience store to experience it on the spot and see if what I said at the press conference is true.

Or just use it yourself and see if it's not as easy as advertised.

Don't we have an old saying, hearing is false, seeing is believing, we just want to come up with the real thing, so that everyone can actually take a look at it and use it.

A few days ago, after the opening of our offline brand franchise store in Shanghai, the effect was very good. Every day, many people come to experience it, and the feelings of these experiences are also fed back by them on various forums and Weibo in a timely manner, which has become a good promotional material and example reference for us. ”

Glancing at Jiang Nan, he continued: "Many people are saying that we are too low-key, and some even say that I am too stingy and stingy, why am I reluctant to even play an advertisement."

Actually, I have a different opinion on this. We advertise, but we use the mouths of the majority of users to advertise.

Compared with other marketing models that invite celebrities to make endorsements and advertise bombardment, I think this kind of word-of-mouth effect that relies on the word of mouth of the majority of users is more effective.

Our previous generation of products has gradually grown bigger by virtue of the user's reputation. ”

"Finally, I also hope that this offline brand franchise store can become a community platform for leisure and communication among young users.

I'm a young person myself, so I can feel the way of life of young people today. People rely too much on the internet and ignore real life. This is a trend of social development, and it is also a sadness of reality.

The Internet has indeed brought each of us closer together, but at the same time, it has also alienated us from our real-world relationships.

Many people may be busy making friends or socializing online, but they neglect their friends and relatives. Even if you say something you care about, you have to go through the Internet, so why not say it yourself.

Therefore, we have set up such a rest area in offline brand franchise stores across the country, where all users can come to rest, chat, and communicate with like-minded friends.

In addition to Gigabit internet, it also offers free coffee, cold drinks, and snacks such as sweets for all users.

We encourage young people to take some time out of work and networking to enjoy this wonderful real life. ”

"Isn't that a contradiction, your products bind people and the Internet intimately. Now you are saying that you will liberate people from the Internet, isn't that a contradiction? Sure enough, Jiang Nan, who was engaged in the work, was very professional, and immediately seized the loophole in Wu Hao's words and asked questions.

"No, it's not a contradiction." Wu Hao shook his head with a smile and said, "In fact, our intelligent voice assistant has rescued many people from the Internet.

In the past, many people may have looked down at their mobile phones for three or four hours a day, and some heavy users even have five or six hours, so it can be said that mobile phones have become the whole of their lives.

These people look at their mobile phones, not at the mobile phone itself, but at the content of the mobile phone, to put it bluntly, the mobile phone is just a tool.

And after using our intelligent voice assistant, many people have freed themselves from the shackles of their mobile phones. It greatly reduces the time spent looking at the mobile phone, and really saves everyone's eyes from the mobile phone screen.

According to incomplete statistics, we have successfully shortened the average of three hours of mobile phone use by tens of millions of people to one hour every day, which is definitely a great achievement.

Of course, many people still rely too much on online social networking and are afraid of real social networking. This fear comes from one's own lack of self-confidence, and he wants to try his best to hide his shortcomings and shortcomings.

But I want to say that there are no such perfect people in the world, and everyone will have some shortcomings to a greater or lesser extent, and of course, there will be some advantages.

We need to face up to our own shortcomings, but we must also be good at discovering our strengths. Sometimes you will even find that some small shortcomings in you may be a good in the eyes of others.

For example, if you feel that you are too straight and not tactful enough, but in the eyes of your friends, you are straightforward, simple, and a friend worth dating.

There are many such examples, and in fact this is not an advantage for you.

No two leaves are the same on earth, and naturally no two people are exactly the same. The reason why each of us is different is that in addition to physical appearance, these strengths and weaknesses of our body are also important characteristics that distinguish us from others.

This kind of you is the real you. ”