Chapter 60: Going to Work? affairs
After introducing Qingyi, Mr. Smith drove away, leaving Qingyi to face this embarrassing scene.
"I'm going to deliver food!" The Russian-American young man who scolded Qingyi for being a "yellow-skinned monkey", Todd, made a lewd gesture to Qingyi (which made Lucy blush and curse), and then walked over Qingyi's shoulder with a swagger, leaving the office as if he were a victor.
Qingyi ignored the guy, but turned to Lucy with a smile: "Lucy, I don't know our company very well, can you explain it to me?" β
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Little Bee Express was registered and operated a year ago, and currently has signed agreements with 60% of the fast food restaurants in Cambridge to contract their takeaway services, and 8% of the fast food restaurants are in the trial operation period, and it is estimated that all of them will be signed in the next quarter. Although there were some nascent courier companies following suit half a year ago, Little Bee Express gained a firm foothold because it seized the opportunity; And because of the establishment of brand trust, keep their original customers. As a result, Little Bee Express is the largest food delivery company in Cambridge City.
In the competition with other companies, Little Bee Express had to reduce prices, give up part of its profits, and increase manpower to ensure that it could deliver to the door in time. In this case, it is very rare to be able to account for 68% of the resources of fast food restaurants (and sign an agreement with them).
However, this proportion is gradually declining. According to statistics, the resources in the hands of Little Bee Express have actually shrunk by 9%, which means that it only accounts for 58% of the total market. The reason for this is that every year, old fast food restaurants close and new fast food restaurants open, and other takeaway companies take the lead in the alternation of the old and the new. The second reason is that with the increase in Chinese immigrants, Chinese restaurants are powerful, and they are only willing to sign an agreement with a Chinese food delivery company, which virtually reduces resources. The third reason is the problem of self-management, after the expiration of the one-year agreement, several restaurants directly said goodbye to Little Bee Express and terminated the agreement, while several other restaurants also raised their opinions to Mr. Smith, feeling that there was a problem with Little Bee Express's service.
At present, Little Bee Express has a total of 15 employees, 9 of whom are responsible for day shifts and 6 are responsible for night shifts. Among them, there are 3 people who answer the phone on the day shift and 2 people on the night shift. During off-peak hours, except for lunch and dinner, everyone is actually very relaxed, but make sure that people are in the office and can deliver food at any time; During peak hours, it's so busy that even the driver has to take a few calls before running. Employees have weekends and holidays, work 8 hours a day (day and night shifts), enjoy various allowances, the daily salary is above the daily wage standard of Cambridge City, and there are free coffee, newspapers and other things to kill time when they go to work, except for the peak period will be a little tired, it is also a very good job. It is said that the employees of Little Bee Express can get a permanent 9% discount when they eat at the restaurants that have signed the agreement.
Every day, the employee who answers the phone receives several calls to order food, and the information is summarized and shorthanded down into a table that is convenient for each employee to perform their tasks. Generally speaking, customers who order food will not choose a restaurant that is far away from their home address, and the address will be in the same area as the restaurant's address. For example, Harry, a black boy, is in charge of the East End of Cambridge, so the forms he receives are summarized and related to the East End restaurants, so that he only needs to pick up the fast food at the East End restaurants and deliver them in turn, instead of running to the West End. This summary work is done by man, and there are naturally many errors at the beginning; But after a year of work, the staff in charge of answering the phone have memorized the restaurants in each district and will not make low-level mistakes.
The daily delivery will be sorted into a "daily order" after the peak period, and then bound together with other "daily orders" into a book, so that it can be checked with the restaurant at the end of the month. Usually, if a fast food is delivered, the restaurant will pay 2% of the price of the fast food, and the customer will pay a fixed $1 for shipping. As for what standards the service meets (e.g., multiple restaurants, multiple fast food, cross-district, etc.), it will be too specific to mention here.
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"Normally Mr. Smith doesn't care about things, so it's up to you to decide the specifics, Zhang." Lucy Road. Although she has a good personality and character, her hairstyle is as conservative as that of a witch, and her tortoiseshell-rimmed glasses and sweater look old-fashioned, combined with her visual age (about 30 years old?). β¦β¦ At first glance, it should be a so-called "old virgin". Somehow, Qingyi suddenly remembered the Jewish girl downstairs (the one who played rock music to death), and always felt that these two people were completely opposite.
Qingyi listened while filling out the employee information card. He lifted his watch, saw that it was already half past ten, and asked, "It's almost the rush hour?" β
"yes, you can see how we work." Lucy adjusted her sitting position, her left hand flat on the table, and her right hand holding the pen. Stacks of paper are scattered on the table, and the top left of the paper is marked with capital letters, such as E and W, which appear to represent East and West.
When the call came in, Lucy picked up the phone with her left hand, then wrote on a piece of paper with her right hand, jotting down the customer's address and request. After the operator has recorded half a piece of paper, the delivery person will walk to the table in turn, select the order, and then go downstairs. The whole process is very smooth, and the operator's full order will not be placed on the table for an extra second.
That's the beauty of teamwork. Qingyi thought so.
As time goes by, customer calls become more frequent. At first, the three operators had time to say a few words, but now as soon as they put down the receiver, the phone calls came again, and they barely stopped. Orders flew from the table to the delivery staff like snow, and so many delivery tasks made them sweat profusely without even having time to drink a glass of water.
After observation, Qingyi found an interesting place: among the many delivery people, only Todd, who was in opposition to him, was the fastest to go back and forth. Are Eastern Europeans more suitable for cycling? Although he had an unpleasant quarrel with the other party, Qingyi still labeled Todd as "capable".
Edward, who was nicknamed "Mr. Impotence + Impotence", came back with Shi Shiran, and after coming back, he had the leisure to take a sip of coffee before taking the order. Because he was the only one who was not in a hurry, Qingyi also paid attention to him. It's just that Edward is not the slowest one (the slowest is a fifty-year-old uncle), so Qingyi didn't label him badly.
By the end of the rush hour, it was already 2 p.m. Qingyi was speechless, it turned out that he had watched it for so long unconsciously. His stomach growled, as if his body was complaining about why he didn't eat on time. Harry ran over to him with a double beef burger. Qingyi hurriedly took out his wallet - you must know that the "AA system" is prevalent in the West, and there is rarely a treat.
"Let's go, let's eat!" Todd beckoned a few good ones and swaggered past Qingyi, still glaring at him hostilely. Qingyi touched his face and thought: He hates me so much, isn't it that I have become a necromantic creature?
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(cough, cough...... οΌ
(Xerdo: "Do you think you're Pooh?!!") βοΌ
(To get back to the point, the next 700 words are used to fill up the numbers, so book lovers can skip and not read.) Why do you want to fill up the numbers? It is because the contract at the time of the buyout states that each chapter must be more than 3,000 words, otherwise it is considered a breach of contract. I'm such an upright friend who loves teenagers.,I've never let the novel add word count.γIt's watery.,So I'm making a fuss about the author's testimonial.γ οΌ
(Ahhh...... If possible, please limit each chapter to at least 2,000 words...... οΌ
(Although I write about online games, I haven't actually played many online games.) I have played "Adventure Island" and "Rainbow Island", well, these two have been played for a long time, and I often reminisce about them. οΌ
(There are a lot of interesting characters in my novels, some of which are original, like Losha Gretel, Lorraine Hughton, and Pisa β although there's also the upcoming Necromancer Bit β characters from a novel I wrote in high school, uh-huh.) And some other characters are at your fingertips, like Mickey, Goofy or something, you know)
(Sometimes I wonder, is Zongheng really kind to writers?) οΌ
(The full attendance award is really very demanding, you need to approve it for a month, observe it for a month, and then take another month to get the full attendance.) At least two months of full attendance, I don't see any point in thatβah, because I'm a lazy person and sometimes I can't write a chapter a day)
(Also, if I were to publish that high school novel, it would also have to be approved by Zongheng?) Just because I first wrote the names and settings of these people in "The Journey of the Dead", Zongheng owns the copyright? β¦β¦ What about the pit daddy, this is, the countless original NPCs in "Qiankun" are characters from my other works, bastard)
(Ahem, come back)
(After being on the list, 1200 red tickets, 1400 collections, and 50 black tickets, this is everyone's effort)
(Thanks to the editors for their support, thank you for your support, I feel very happy - except that the 3000 words per chapter make me unhappy)
(ENDS)