With a bald head, when Cai Gen returned to the store, it was almost midnight.

The room was very lively, all the people were there, and they were still discussing something fiercely.

Cai Gen looked at it, what does this mean?

Why don't you go home and sleep, but make a splash here?

There are no dragons squatting outside, who are you scaring like this?

"Why don't you go home? What to discuss? ”

A simple question that made the room quiet for a moment.

Xiao Sun looked at Cai Gen who was still bald, a little incomprehensible.

"Third uncle, why did you shave your hair, it finally grew out."

Cai Gen said helplessly.

"I can't dye it, I don't know what's going on, I can't help it."

"Brother Cai, that may be because the rejuvenation effect of the little cow has not diminished.

Your hair also has the ability to heal itself, so it can't be colored.

After a while, the recovery effect decreases, and you can dye your hair.

But now... There's no need for it. ”

Zhen Shuiyin's afterthought made Cai Gen's mentality not good, and he glared at Zhen Shuiyin complainingly.

"Why didn't you say it sooner? Why don't you stop me when I go to dye my hair? ”

"Brother Cai, I am extrapolating the reason backwards from the result, and there is no way to predict it."

The result is already like this, does knowing the reason have any other effect than making yourself regret it?

"Why are you not going home? Waiting for a late-night snack? ”

"Third uncle, they think that your plan just now is a bit of a hard injury, and it is a matter of some kind of children."

This group of people is really sick, and they are the ones who came up with the idea, giving themselves a lesson of persuasion and all kinds of persuasion.

I think it's feasible and I'm ready to do a big job, but now I'm going to have a hard injury.

However, Cai Gen's enthusiasm for finding new hope has not diminished.

"Tell me, what's the bruise?"

"Brother Cai, you, a shared child, are you going to provide door-to-door service, right?"

Cai Gen imagined a service scenario in his mind, and he really needed one-on-one door-to-door service.

"Yes, of course, the care service for the elderly will come to the door.

Call customers into this me, that is called caring for me. ”

Shi Huozhu didn't seem to hear the smell of gunpowder in Cai Gen's words, and continued the topic just now.

"Then there are two kinds of risks, internal risks and external risks."

A service industry, although it is not considered catering, why is there still a risk?

Cai Gen's mood is more impetuous, like a drowning person grabbing a lifebuoy, but as a result, you say that the quality of the lifebuoy is not good, and there is a risk to let go.

"Don't steal, don't rob, fair and reasonable, it's all voluntary, where does the risk come from?"

Shi Huozhu had a look on his too young face, as if he had found his superiority.

"Internal risk is the risk of service personnel, in case of loss of things, there is a force majeure accident, how can service personnel protect themselves?

External risk is the customer's trust in you, in case you are a liar, in case you say one thing and do another, in case you have other plans, how can customers protect themselves? ”

Both of these risks are serious, and the consequences are serious, and Cai Gen calmed down at once.

Even if you don't encounter porcelain, there will be a lot of complicated situations, right?

For example, in the process of service, the customer suddenly fell ill, and there was no witness or anything, so it was really unclear.

By the way, there are many examples of avoiding this risk, Cai Gen thought of it at once.

"Internal risks can be recorded with a recorder throughout the service.

On the one hand, it is to monitor the quality of service, and on the other hand, it is to avoid the trouble of preserving evidence.

By the way, as soon as you mentioned this, I also thought of sending this service video to the customer's children every time.

As a preservation of video data of the daily life of the elderly, this is very meaningful and can be regarded as a service feature.

Imagine that if you serve 52 weeks in a year, then there are 52 videos of the daily life of the elderly.

How precious should this be when the old man is gone?

You can take it out at any time and remember the old man's voice and smile. ”

Xiao Sun has done a lot of industries, and he still has a certain understanding of these things, and when Cai Genyi said it, he seemed to feel reasonable.

"Third uncle, you said this, it seems to be very distinctive, specially hire a photographer to come to the door every week to video, how much does it cost?"

"That's right, Xiao Sun, you said let's edit it again and make a documentary for each old man.

The children of the next year's festival take it out and put it away, is it better than looking at the photos? Do you say it's strong? ”

Everyone saw that Cai Gen seemed to be stuck in some kind of focused attitude, and the divergent thinking of the brain had been opened.

It's definitely not a good time to disobey Cai Gen, even if you have different opinions, you need to say it euphemistically.

At the same time, he nodded and said in unison.

"Strong!"

Although he was unanimously agreed, Cai Gen was very happy, but seeing that what Shi Huozhu said was a little unnatural, he instantly thought of the second risk.

"As for the external risks that Brother Shi said, we can't completely eliminate this.

After all, not all the customers we will serve in the future are acquaintances like Aunt Li.

The only thing we can do is that we must have legal procedures, formal industry qualifications, standardized service processes, rigorous pre-job training, and high-quality service personnel.

Filial piety is the first, and all the staff first agree with the service concept of sharing children, which is a good thing to do good and accumulate virtue, and then it is economic benefits.

Moreover, I think this is also the best way for good people to be rewarded in today's society.

The elderly are happy to be served and have a good reputation, so as to increase more customers and get more economic benefits, a virtuous circle. ”

Cai Gen felt that he had found the feeling when he was working in the field, a little familiar, and a little unfamiliar.

I used to have a lot of ideas, but there was really no room for them to be displayed in a fast food restaurant.

Could it be that I have finally found the direction of changing careers, which is more suitable for my career?

Zhen Shuiyin felt that Cai Gen had opened a mode, which was different from the temperament of delivering fast food and selling boxed lunches in the past.

If you want to match the current context of Cai Gen, Zhen Shuiyin also needs to adjust her frequency.

"Brother Cai, then there are still a few questions.

How do you get the word out?

How to generate leads?

How to precipitate customers?

How to increase customer stickiness? ”

In addition to looking at constellations, has Zhen Shuiyin also been exposed to marketing work before?

This question is very professional, it is simply to the point.

Xiao Lynx couldn't interject beside him, and at this time he felt that he could solve problems for his master.

"That's not easy, send eggs, and then trick all the old men and old ladies into coming, and don't give eggs if you don't listen to a two-hour class.

That's what Zhao Daniu did, more than 10,000 mattresses were sold out, and there was mature experience. ”

Although, the promotion method of this small favor is indeed very effective.

But let Cai Gen learn from Zhao Daniu, psychologically can't accept it, that's a liar.

I have a sunny little project, and I can't play with the black set at the beginning.

In this small city, there are many ways to advertise and promote, and Cai Gen has tried them all when he was running a takeaway.

Whether it is an electronic screen in the business district or a car advertisement, it looks beautiful, but it is not grounded.