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"Calm down!"

Yang Di drank softly, his face was gloomy and terrifying, in fact, this matter is already very clear, there is no need for Dao Feng's sister to say, everyone also knows who is behind this insidious means.

But the problem is that the priority now is not to hold accountable, but to try to recover the damage.

This is a huge disaster, and if it is not handled well, it will be a major blow to the Shichen Vipshop online platform.

Although the monopoly effect of the hot-selling product will not be affected, in terms of user experience, it is a bad result.

It may be possible to talk about being attacked, but obviously, today's consumers don't understand much about it.

After their user data is lost, they will mainly spill their grievances on the official body of Shichen Vipshop, accusing Yang Di of failing to defend their technology and security.

What's even worse is that because it is an e-commerce platform, those user profiles involve the problem of "account balance", if the data is lost, what will happen to the funds in the members' accounts?

That's a massive database, it can't be printed out on paper, it's all archived on the server.

Originally, in the past, there was a backup database, that server would not participate in the platform support, only responsible for backing up data, and the defense methods used were also world-class, in recent years in the network attack, it has been very strong, and no matter how powerful the hacker is, it cannot break through from the external data link.

But this time, Lu Qi and they have already come to the conclusion for the first time, it is very likely that it was done by an insider, and it is self-evident who this insider is.

Only Shang Min's grandson has the ability and opportunity to make such a conscientious move!

"Although that kid is arrogant, but his ability in this area is chilling, I heard that when Shang Min was studying abroad, he was also a member of the International University Student Hacker Alliance, and he was not small in the circle, his actions this time were obviously deliberate. Ye Tianfeng also said with a cold gaze.

Previously, he, Zhang Hengshui, and Kaede Kawashima had a bad premonition, worried that Shang Min would come back to find trouble.

But at that time, Shang Min was transferred by the human resources department to do chores, and they were short of manpower in this area, so there was no reason to refuse.

Moreover, who would have thought that the turtle grandson would do things so viciously, if he just made some stumbling blocks for the employees of the department at work, or even destroyed a few public facilities, Ye Tianfeng and they would not take it too seriously, but that kid actually put the platform to death as soon as he made a move.

Attacking the platform database, this clearly shows that it is necessary to maximize the recreation of Shichen Vipin.

If it weren't for the cleverness of the people in the public relations department and the technical department, once this kind of news leaked out, I am afraid that thousands of netizens would have come to the platform forum and major social networking sites to vent their complaints.

It was a terrible disaster of public opinion!

As Shen Chen thought, now Ye Tianfeng, Zhang Hengshui, and Kawashima Feng are most worried about the serious issue of using the balance.

As long as the platform introduces some compensation measures, and then releases the "involuntarily" experience through the public relations department, and then circulates from it, the loss is barely acceptable.

While that will hurt the user's user experience, at least it won't turn things upside down.

But right now, according to the bad news from Lu Qi's side, what was attacked was the overall server database, in this matter, Shang Min's turtle grandson had to say, he really has the ability to do it, and he actually did it so badly, even Lu Qi and other engineers with technical experience are pessimistic and sigh There is little hope of recovery.

In this way, if the members of Shichen Vipshop know that the balance in their account is gone, then they will not be angry.

What's even worse is that because Shichen Vipshop is an integrated online and offline platform, in order to pursue the best user experience, the accounts of all member users can not only consume online, but also offline, and directly swipe the card to buy medicine in the physical store through the membership card with the same data.

Based on this convenience, coupled with the tireless efforts of the marketing department and the publicity department in many channels recently, many users are very satisfied with the new platform of Shichen Vipshop, and have developed a small dependence, and there are not a few members with high funds in the account.

The money that comes in, no matter how much, is naturally all in the official bank financial account of the platform, in essence, the money has not lost a cent!

But the problem is how to explain to those members who still have balance in their accounts, they have lost their account data, and they can't even make compensation.

"This matter should not be publicized for the time being, and it is best to try to save it, otherwise even the financial regulatory authorities will intervene in the investigation. Su Yu whispered, a little worried about Yang Di and them.

In addition to such a big matter, because it involves the property of consumers, the relevant departments must not sit idly by.

But if the investigators intervene, the problem will be even more troublesome, and it will jeopardize the platform's business license, e-commerce qualifications and other permissions.

"Mr. Yang, the people on duty in the public relations department and the customer service department are nervously waiting for your instructions, I suggest that this matter should also be pressed and dealt with internally. Ye Tianfeng's voice was hoarse.

He knew that this young man had shallow experience in this area, so at this time, he naturally could no longer blame Yang Di on his own decision, but gave the most appropriate advice based on his own experience.

"Okay!" Yang Di took a deep breath, nodded in agreement, and did not stubbornly go to extremes, now is the time for people's hearts to fluctuate, it is conceivable that the employees who come to work tomorrow will definitely be very panicked if they know the inside story.

At this juncture, if even he, the boss, loses his mind, the employees under his hands will become more and more unsure.

"You can claim that the platform is temporarily closed for maintenance, and then find a reason to delay the follow-up problems. Li Xuanya also said cautiously.

Hearing about this suddenly, the high interest of the people at their table just now was undoubtedly very shocked.

But now is not the time to think about having fun, there is no longer that kind of mood when this happens, and now the girls also hope that the problem will be solved quickly, although they don't understand, but it sounds serious.

Especially Ning Yunzhu and Ning Mo, the two girls were even more worried, seeing Yang Di's appearance, they wanted to comfort him, but they were afraid of messing up his thoughts, so they didn't dare to add to the chaos.

"It can be delayed appropriately, but not too long, otherwise there will be a suspicion of deceiving the truth. Ye Tianfeng also took a deep breath, now Yang Di can't mess up, he doesn't dare to mess up, as the most important person in charge, he naturally wants to do everything possible to reverse this disastrous situation.

After a moment of silence, Ye Tianfeng continued: "In addition, we also have to start thinking about the worst plan in the future, if the data is completely irretrievable, we will start thinking about how to pay or restore the member's account balance!"

When everyone heard this, they were all silent, Yang Di's brows were furrowed very tightly, and Kawashima Kaede was trying to adjust her breathing there, this sister didn't have much experience in the workplace, but she was very resilient, and she was also trying to help her think at this time.

What Vice President Ye said just now is undoubtedly the most difficult problem at present, but it is also the most unavoidable problem.

It is certainly not possible to evade responsibility, not only will the new platform completely lose its credibility, but the relevant departments will definitely be held accountable to the end.

Judicially, this can indeed be classified as force majeure through some relevant regulations, and then under the supervision of the relevant authorities, a limited amount of compensation can be made.

But this kind of behavior is just a policy, the rules have passed, but the credibility and favorability are gone, those members who can't get the due compensation, basically will not pay attention to this platform in the future, and other consumers, hearing similar rumors, will definitely be full of concerns when they consume new platforms in the future.

Therefore, no matter what happens, unless the platform doesn't want it, it can only grit its teeth and bear it, and it must take the initiative to bear it.

But the problem is that even if they want to bear it now, they are a little clueless, take 10,000 steps back, if the money is really stolen, as long as the data is still there, then the loss is only a sum of money.

Although that number is certainly not expensive, as some bigwigs say, things that can be settled with money are not a problem.

In the eyes of Yang Di, the boss, even if he pays some more losses for this, he will admit it!

Obviously, it's not that simple!

After the user's data is completely lost, they want to pay, there is no basis, according to the platform's financial account in the equal distribution of funds is definitely not possible, let the user report the number by himself?

Isn't this looking for death!

It is not who doubts the quality of modern people, but human nature, once this kind of loophole appears, people who are originally kind-hearted may take the opportunity to be greedy and blackmail.

Not to mention that if you really make that kind of brain-dead move, there will be some bad people with bad intentions, buy the credentials of members, and defraud the official with a thousand cuts!

Therefore, this method sounds righteous and awe-inspiring, but in fact, there is no possibility of putting it into action at all, and he can't afford to pay for Bill Gates.

"If it really comes to that point, your ideal strategy is to make consumers tangled up and resentful, and carry out a cumbersome selection and confirmation payment!"

After thinking for a while, Su Yu was the first to think of a way, she looked at Yang Di and them, and said her countermeasures: "There must be bank records for recharge, with the bank statement, you can confirm all the recharge amounts in the user's account, and secondly, what you mainly did before was e-commerce, and the cooperative logistics company must also have specific information about the delivery, with that you can count the online consumption records, and the two are subtracted, which is the account balance!"

Hearing this, everyone, including Zhang Hengshui and Ye Tianfeng, all had bright eyes, as if they had grasped a real straw in helplessness.