Niu Xiaoqiang's face was straight, and he said in a deep voice: "But this is not enough, what I want to say is that quality management requires full participation, only let everyone take action, sincerely work hard to improve quality, our factory can really do a good job in the quality of products." ”

Niu Dazhuang couldn't help but ask: "Isn't this a matter of the quality inspection department? Why do you want everyone to participate?"

Niu Xiaoqiang smiled: "Dad, you asked this question very well, it can be regarded as a point, and then I will explain in detail why you did this." ”

"First of all, this can save costs, the quality management department is currently only responsible for finding defective products, and then the defective products are sent back to the production line, according to the actual situation to make corresponding disposal, which to some extent has caused a waste of costs, such as some products mixed with sundries, such products must be dumped, isn't this a waste? If we start from the source and strictly control every link, we can greatly reduce this kind of unnecessary waste, so that we can save manufacturing costs, let's think about it, isn't that the case?"

Everyone nodded again and again when they heard it, and they all felt that what Niu Xiaoqiang said was very reasonable.

At present, both flower water factories and pharmaceutical factories only focus on output, and choose to ignore some small problems in the production process, which is the result of old concepts.

In the past, people tended to focus only on yield and ignore quality. Due to the extreme scarcity of materials, everyone thinks that the more products are produced, the better, and there is no worry about not being able to sell them anyway. Sometimes even willing to sacrifice quality in order to increase production, which is the main reason why there are so many cheap and inferior goods in the country.

If the quality can really be guaranteed to the greatest extent under the premise of ensuring output, it is the most perfect state, and this state is the goal pursued by Niu Xiaoqiang.

He gave everyone a little time to think, and then continued: "My requirement is to start from the purchase of raw materials, to strictly control the quality of the product, as long as it is not in line with the quality of the raw materials, we must refuse to buy, even if the familiar relationship can not be opened on one side, one is one, two is two, this must be kept in mind." ”

Everyone hurriedly recorded the central idea of these words, and then waited for Niu Xiaoqiang to continue the class.

"After purchasing raw materials, the next step is the production process, in order to ensure that everyone can work hard to improve the quality of the product, I decided to take incentives and punishments, first of all, incentives. ”

"No matter who it is, as long as it can put forward suggestions for improving product quality, we will give him a certain monetary reward according to the actual effect, the highest reward amount is his own monthly salary, and the lowest reward amount is five yuan, that is to say, as long as the method proposed by this person is indeed effective, he can get a bonus of five yuan at the lowest. ”

When they heard this, their eyes lit up. The method that Niu Xiaoqiang came up with is indeed very operable.

As the saying goes, one person counts short, two people count long, no matter how powerful a person is, it is impossible to take all the problems into account, there will always be places that are overlooked. As long as everyone is motivated, then these neglected areas can be discovered and improved as much as possible, which is very effective in improving product quality.

"I just talked about incentives, the following will talk about punitive measures, I am going to subdivide the production link of the product, and then count the problems found by the quality management department, analyze these problems, correspond to each production link subdivided, and finally will punish the workers in this production link moderately. ”

"For example, if the quality management department finds that the label on the toilet bottle is crooked, this is a problem caused by the worker who applied the label, and we will hold the worker who attached the label responsible. ”

Niu Dazhuang is the director of the production department, and when he heard this, he immediately spoke: "I'm afraid that this will not work, as long as it is an individual, this kind of problem cannot be avoided, after all, it is not a machine, who can guarantee that he will not make mistakes? If he really wants to do this, the workers will definitely complain." ”

Niu Xiaoqiang smiled and nodded: " In order to convince everyone, I am ready to give each position a certain number of mistakes, such as the labeling post just mentioned, each person can be allowed to make mistakes three times a day, more than this number of times will be fined according to five cents each time, if a worker is fined less than three days a month, we will not only not fine his money, but also give him a bonus of five yuan, after all, the punishment alone is not enough, which is not conducive to ensuring the production enthusiasm of workers, and the combination of rewards and punishments can have the best effect。 ”

Only then did Niu Dazhuang put his mind at ease: "I don't have any opinion on this regulation." ”

"Let's talk about how to manage employees in detail, most of the quality problems generally appear in the production process, how to reduce such problems? I think the first thing to pay attention to is on-site management. ”

"What is the scene? This contains two factors, now refers to the present, which means what is happening, emphasizing the temporality, the field is the place, that is, the place and position where everyone works, emphasizing the regionality, the combination of the present and the field, that is, the specific area given to a specific period of time, for my manufacturing enterprises, the site is the production workshop that is being started. ”

This is a bit tongue-twisting, but the meaning is very clear, and everyone here can understand it. Niu Xiaoqiang can actually not do this kind of tongue-twisting explanation, the reason why he did this is mainly to deepen everyone's impression and let everyone have a deeper understanding of on-site management.

Niu Xiaoqiang paused, and then said: "The most feared thing about on-site management is the phenomenon of 'three busy', first of all, it is busy, which means that on the surface everyone seems to be busy, in fact, some people are doing superfluous things, or doing useless work, about this, our factory is doing relatively well, and no one is busy, I hope everyone can continue to maintain it in the future." ”

"The next 'two busy' is 'blind' and 'confused', these two problems are linked, the first is blindness, our workers will only do their own things repetitively and mechanically, and do not think deeply about whether what they do can be presented in another better way, which is what I said before to enhance everyone's enthusiasm, so that everyone can put forward suggestions for improvement of quality portrayal. ”