Chapter 335: Clarification
Huang Zhizhong said to the media reporters in the audience: "I can tell you responsibly here that the three mobile phones themselves have not had any faults. ”
Hearing Huang Zhizhong's announcement, the reporters in the audience began to be restless. This result was far beyond their expectations, although they knew that H was trying to shirk responsibility for holding this press conference with Haoyu Technology, but they didn't expect them to deny it so directly.
Do you want to be so rigid?
Huang Zhizhong was not in a hurry, but patiently waited for the discussion of the reporters below to be quiet, and then said: "That's right, through our preliminary inspection, the three mobile phones themselves did not have any malfunction.
This is not a shirking of responsibility, but a consensus reached by the members of our fault detection expert group.
Look, this is the first mobile phone, and it is also the first mobile phone to be exposed on Weibo.
The phone has a swollen battery that spontaneously combusts, but this is not a problem with the phone itself. Rather, it is artificially placed on an induction cooker and heated, and then this problem appears.
The back of the phone obviously shows signs of burning and melting after the induction cooker is heated, which is not the case with real batteries spontaneously combusting. ”
Saying that, Huang Zhizhong directly played a mosaic interrogation video on the big screen, and saw that the person inside was handcuffed and was telling the whole story.
After the five or six minutes of the video was played, Huang Zhizhong took out a document and said: "This is a copy of the relevant interrogation records of this person conducted by the local police station, but in order to protect privacy, we erased important personal information such as the victim's name, phone number, ID number, etc."
If you don't believe it, you can ask this police station for verification. ”
After saying this, Huang Zhizhong stopped, waited for the reporters to finish taking pictures, and then continued: "This is the mobile phone in the second and third incidents, and I will put these two incidents together. Because it is a premeditated incident against us and Haoyu Technology.
Everyone, please look at the big screen, these are the parties to these two incidents, Wang and Zhang. The two people posted the Weibo post on the evening of the 17th and the early morning of the 18th respectively, and it was immediately forwarded by a large number of netizens, and then the incident quickly expanded.
and soon spread to the whole network, topping the major hot search lists. To be honest, we were caught off guard and very embarrassed.
Strangely, both users have new accounts. is not a well-known big V blogger, how can they quickly be seen by many netizens in such a short period of time after they posted this Weibo, and quickly spread to the whole network.
And our after-sales department did not receive any contact from these two people, when we knew about these two incidents, we immediately contacted these two people through Weibo private messages, but there was no reply, and these two people disappeared as if out of thin air.
We immediately activated the emergency response mechanism and sent relevant personnel to look for these two people, but they have not been found.
In the end, we had to report the case to the public security departments of the two places, and found the two people through the urgent reward information.
Regarding the specific details of the incident, let Mr. Tao talk about this for a while. As a technician, let me talk about these two mobile phones that everyone cares about.
So what is the reason for the spontaneous combustion and explosion failure of the mobile phone battery? ”
Glancing at the audience, Huang Zhizhong preached to everyone: "Everyone, please see, compared with the first mobile phone that was maliciously heated, these two mobile phones have no traces of external force on the surface, as if the mobile phone battery really spontaneously combusted and exploded."
But after our careful inspection, we found suspicious points on both phones.
These two mobile phones have traces of unauthorized opening of the money in spontaneous combustion and explosion, and these are all prying hatred in the picture. It's faint, but it's still visible. I just bought a new phone, why do I need to open it so urgently. ”
"That's their purpose!"
Huang Zhizhong pointed to the motherboard on the big screen and enlarged the photo and said: "Everyone, please see, this is the power management chip in our mobile phone, which is responsible for managing the power supply and charging of the entire battery."
When our phone's battery is fully charged, it immediately disconnects, preventing continued charging to the battery and preventing the danger of overshoot.
When this chip fails, it loses its protection. As a result, the battery is overshot, the internal pressure of the battery becomes larger, the temperature becomes higher, and the internal materials dissolve to produce a large amount of gas, which then makes the battery expand rapidly and excessively. When the temperature and pressure inside the inflated battery are too high, it will explode and spontaneously combust.
According to our safety design standards, this response is slow under normal and even extreme conditions. Even if it's overshot, there's plenty of time to spot and deal with it.
And on this battery, Haoyu Technology has also made a lot of innovations, and it is basically unlikely that this problem will occur.
But it still happened, and the problem was that someone maliciously damaged the power management chip, making it useless, resulting in an overshoot of the battery when charging.
Normally, even this would not be a problem, but the reason why these two phones exploded and spontaneously ignited was because they used a super-power charger to continuously charge the phone. ”
"Look, here, here, these three places were burned down, which shows how powerful the charger was at that time.
From this, we can judge that these two incidents are a malicious slanderous attack on our mobile phone and Haoyu Technology's battery products.
At present, these two people have been controlled by the public security organs, and the relevant interrogation work is still continuing. ”
Ignoring the commotional reporters below, Tao Zhengyang stroked the microphone on the table when he heard this, and then said to the reporters in the audience: "Regarding these two incidents, the public security organs are still investigating. These two men have not yet finished their interrogation, so we can't disclose more information to you at this time.
Judging from the results we have so far, it is impossible for these two people to act alone, and there must be a mastermind behind them who is in charge.
Exactly who it is still to be investigated. But what I want to say is that no matter who it is, we will find it down to the end, and we must let those behind it be severely punished.
We solemnly declare that we do not accept or approve any illegal and unfair business competition, nor do we accept any malicious slander, attack and extortion.
Facts have proved that our mobile phone and Haoyu Technology's super battery are safe, and consumers can buy and use them with confidence.
In the future, we will continue to adhere to the principle of integrity first and service first, and provide more and better quality products and services for consumers.
We also welcome consumers, the public, and netizens to continue to supervise us. ”
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