This night was destined to be unpeaceful, and Wu Hao basically didn't rest much. Every once in a while, he asks about the progress.

At eleven o'clock in the evening, the user of the third faulty phone was finally found. Compared to the second person, this person appeared calmer and handed over the phone directly to the personnel of the crisis public relations team.

When asked why he didn't contact the after-sales service in time, he said that he broke his phone during a business trip. So I posted on Weibo in a fit of anger, and then I was busy with work, so I didn't go to the after-sales service. As soon as I went home to go to the after-sales service tomorrow, I was approached.

Although I don't believe in this person's statement, as long as you get the phone, the matter is half done.

At the moment, the most important thing for them is to send the phone back, and as for this person, leave it to the people in the crisis public relations team to deal with it slowly.

After getting the mobile phone, the crisis public relations team immediately sent someone to send the mobile phone back to Shenzhen. Because it was already early in the morning, there were no flights for the day in the city. They could only drive more than 200 kilometers to catch a general plane to Yangcheng in another city, and then get off the plane and take the high-speed train back to Shenzhen.

By the time Fang Zhiyuan and the others got their mobile phones, it was already past five o'clock in the morning. Caring about the tired Fang Zhiyuan, they hurriedly began to work on the disassembly and analysis of this mobile phone. Compared with the first two phones, this phone is relatively complete, so the disassembly work is relatively smooth.

After getting the news, most of the stone hanging in Wu Hao's heart finally fell, and he immediately prepared to seize the time to rest for a while in order to deal with the upcoming press conference.

At half past ten in the morning, Wu Hao and Tao Zhengyang took a car to the hotel where the press conference was held, and they were watched by a large group of people outside the hotel.

"Are these all journalists?" Wu Hao asked the staff who were leading them beside him.

"There are some reporters, and most of the others are self-media and anchor Internet celebrities who can't get in, come to join in the fun." The staff around him hurriedly explained to him.

Hehe, Wu Hao glanced at the people on both sides, and then walked quickly inside. Seeing this, Tao Zhengyang also quickened his pace and followed.

Coming to the backstage, the two of them joined Fang Zhiyuan, who had already come here to wait, and their fault investigation team.

"Good work." Wu Hao held Fang Zhiyuan's hand and said.

Fang Zhiyuan shook his head with a smile and said, "I just stayed up for a few days and nights, nothing happened, just go back and make up for sleep." ”

Wu Hao smiled when he heard this: "Okay, after this incident, I will grant you a few more days off, and you can find an exclusive hotel to rest for a few days." All expenses are reimbursed by the company. ”

"Thank you, Mr. Wu!" Not only Fang Zhiyuan, but even the team members who followed Fang Zhiyuan this time were also excited.

Wu Hao waved his hand and said to him, "Is the result reliable?" ”

Fang Zhiyuan nodded and said seriously: "You can rest assured, this is the unanimous result reached by our fault investigation team after careful analysis, and it is absolutely reliable." ”

"I'm relieved." Wu Hao nodded.

At this time, Tao Zhengyang came over with a middle-aged man in his early forties: "Mr. Wu, let me introduce you, this is Huang Zhizhong, the director of our R&D department, and the leader of the fault investigation team." After a while, he will introduce the relevant situation of the three faulty mobile phones to the reporters, and your Fang Gong (Fang Zhiyuan) will add. ”

"No problem, I have long admired Mr. Huang's name." Wu Hao smiled and shook hands.

Huang Zhizhong smiled at him and said, "Where, your Mr. Wu's name is like thunder." ”

Hahahaha......

Under the reminder of the staff of the press conference, Wu Hao and Tao Zhengyang tidied up their clothes, and then walked into the press conference together.

As soon as I entered the venue, I saw a flash of flash in front of me, which was very dazzling. Forcibly enduring the discomfort, Wu Hao and the others walked to the position very calmly.

Immediately, the host announced: "Friends from the media, our press conference has officially begun. First of all, I would like to invite Mr. Tao Zhengyang, general manager of H Mobile Phone Products Division, to introduce the basic situation of this incident. ”

Because it was a press conference, the scene was more serious. Seeing this, Tao Zhengyang immediately took out the speech he had prepared early in the morning and began to speak into the microphone.

Wu Hao, who was sitting next to him, was sitting upright, listening and looking at the reporters in the audience.

According to his rough estimates, there were probably nearly 100 reporters of all kinds at the scene. There was a row of long guns and short guns, including some official and international media. It seems that everyone is very concerned about this press conference.

“…… The specific incident is like this, and now we invite Huang Zhizhong, the leader of the fault investigation team of this incident, and also the director of our H mobile phone R&D department, to announce the results of our fault investigation for these three mobile phones. ”

After speaking, Tao Zhengyang nodded at Huang Zhizhong, Huang Zhizhong took out a report when he saw this, then got up and came to the big LCD screen on the side to preach to the media in the audience.

"Good morning, fellow journalists. After this incident, the company took it very seriously and instructed us to immediately initiate a fault investigation process.

And Mr. Fang Zhiyuan, the person in charge of the battery technology R&D laboratory of Haoyu Technology, and the members of the casual team, as well as the work and technical personnel of the relevant competent departments, set up an incident failure investigation team to investigate the three mobile phone security incidents.

In the course of this investigation, we had a lot of trouble. First of all, the time is very tight, Mr. Tao and Mr. Wu only gave us three days, and we must come up with a complete and accurate fault report within three days.

Secondly, there was trouble contacting the three users and finding the three faulty phones. We ......"

After explaining the whole story, Huang Zhizhong beckoned, and then asked people to bring out the disassembled parts of three faulty mobile phones that were placed in glass display boxes.

"These are the three phones that failed in this three incidents, and we didn't restore them after the disassembly study, but kept them in a state of disassembly.

Everyone, please look at the big screen, the big screen shows the status of the three mobile phones when we found them, this is the background screenshot of the Weibo account posted by the owner of the three mobile phones, as well as the relevant ID card and real photos.

In order to respect the relevant laws and protect privacy, we have mosaiced the names of the faces and ID numbers of these three people.

This is the relevant supporting document that we asked the local public security department to issue, and this is a copy of the relevant confession. ”

After showing these to the reporters, Huang Zhizhong said to the media reporters in the audience: "I can tell you responsibly here that these three mobile phones ......."

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