Just when they were preparing for Double 11, a sudden incident happened that made Wu Hao have to take a break from his busyness and deal with it himself.

Since the new generation of the mate series Pro version released by H at the autumn press conference adopts their 'super battery', it has received a lot of attention from all walks of life.

As soon as this product went on sale, it achieved very impressive results, and was rated as the most anticipated mobile phone of the year by many media and review agencies, as well as the title of this year's flagship 'King of Machines'.

But just a week after the sale of this product, some users broke out that the battery of this mobile phone spontaneously combusted.

After this incident happened, Hwei's public relations department immediately adopted crisis public relations and quickly suppressed the matter.

But within two or three days, some netizens broke out that the mobile phone they bought exploded, and then, this incident and another revelation that suddenly disappeared before were suddenly turned out and hyped up, and soon received some media attention.

H also responded quickly, saying that it would deal with the matter as soon as possible and announce the relevant investigation results in a timely manner.

But the heat of this matter has not diminished, and then another user exposed on the Internet that his newly purchased mobile phone spontaneously combusted, and then how, and also posted a few photos.

In the photo, the phone was burned open, the back was already blackened, and the table was burned.

At this moment, this matter was completely uncontrollable, and it broke out directly on the Internet. Many users began to ask for returns, and some so-called 'professionals' spoke out, demanding that H must immediately activate the recall mechanism and apologize immediately.

As the production provider of this battery, Wu Hao and they were also dug up by netizens and became the target of a common crusade.

For a while, the whole Hwei and even their Haoyu Technology were on the cusp, and there were a large number of reporters at the door of the company, and there were some so-called users who 'discussed'.

Tao Zhengyang even started a fire at Wu Hao directly on the phone, asking him to give an explanation immediately.

Of course, that's not all there was to the call. There are some of their product agents, some leaders and elders, and even Lin Wei's parents have called to ask what the situation is, let alone their own parents.

Some people even laughed at him directly, comparing him to the second Jia Sect Master, and wondering if he would fall to the point of bankruptcy like that one.

All this came too fast, and it was only a week, so many people didn't react. Wu Hao too, originally thought it was just a small incident, but he didn't expect to be set off such a monstrous wave all of a sudden, as if some force was pushing behind him, wanting to overturn them all.

It was already midnight, and Wu Hao's office was brightly lit and filled with smoke. Wu Hao, Zhang Jun, Zou Xiaodong and others sat on the sofa a little tired and smoked, and the ashtray on the coffee table was already stuffed with cigarette butts.

In this process, he also carefully reviewed the 'research and development' process of this battery. There is no problem in technology, and there can be no problem in safety, at least it is much safer than the current ternary structure lithium battery. And in order to be sure, he also asked the battery research project team and even the entire production plant to do a comprehensive and systematic investigation to determine that there is no problem with the safety of the battery.

So what went wrong?

Wu Hao knocked on the table, and after thinking about it carefully, he raised his head and said to Fang Zhiyuan, the person in charge of the somewhat decadent battery R&D project team: "Tomorrow, you lead the team to meet with the product safety accident investigation team of H Wei and the relevant personnel of the official competent department, and step up the investigation of the failure of these three mobile phones.

Whatever the result, I ask you that you have to give us a preliminary result within three days. ”

Hearing his words, Fang Zhiyuan nodded. Zhang Jun on the side shook his head and said: "Before, H Wei contacted the owners of these three mobile phones. One can barely be contacted, and the other two only posted on Weibo, and then disappeared, and they can't be contacted at all. ”

Wu Hao waved his hand at this and said: "Now Weibo is all real-name authentication, contact the relevant departments and Weibo, and ask them to assist in providing the basic information of these two users."

Now we have to figure out whether this is really a problem with our product, or someone is behind the choice of this time to snipe.

Who is behind the sniping, and whether the target is us or H, these must be clarified. Now this matter is not just a matter of three mobile phone failures, but about the future and fate of two large enterprises, as well as tens of billions of market shares.

I'm going to have to find out these three people, and I'm going to find out who's behind this. ”

"Then what about our Double 11 event, will it continue?" Zhang Jun nodded and hesitated.

Wu Hao waved his hand and said: "Stop first, if this matter is not clear, who is willing to buy our products." There are still about ten days before Double 11, and we must come up with a convincing report before this deadline. ”

"What if something really happens to our product?" Zou Xiaodong said worriedly.

"No, this battery has been rigorously tested in our laboratory and the quality inspection agencies of the relevant departments, and we have obtained the relevant European safety standards. The test results show that the safety of this battery is much higher than that of ordinary ternary lithium batteries. I can't think of any reason for this failure unless vandalism is man-made. Fang Zhiyuan said excitedly at Zou Xiaodong.

Wu Hao couldn't help but be angry at Zou Xiaodong when he heard this: "You don't have confidence in the products you produce yourself." You can't even trust your own products, so why should you make others believe them. I think you, the person in charge, should not be the person-in-charge, and go home as soon as possible to retire. ”

"Hey, Haozi, Dongzi is also worried." Although Zhang Jun was also a little dissatisfied when he heard this, he hurriedly persuaded him.

"Worry, even our own products, even we don't believe in ourselves, so who else can you trust."

Wu Hao glanced at Zou Xiaodong fiercely, then ignored him, and gave an order to Fang Zhiyuan: "Remember, you only have three days, and after three days, I will attend the press conference with Tao Zhengyang."

I hope to see the three faulty phones at the press conference, as well as the relevant findings. You go and pick up the personnel right now, and get in time for the earliest general plane departure today. ”

"Yes, I'll go back and prepare, and I'll deliver my phone and report on time in three days." Fang Zhiyuan immediately stood up and assured Wu Hao.

"Go ahead, be careful on the road, I'll have the driver ready to take you to the airport." Wu Hao nodded at him.

Fang Zhiyuan nodded at him, then turned around and walked straight outside.

Seeing this, Wu Hao said to Zhang Jun: "Now post an official statement on the official website and official blog, and send the incident and our handling opinions, as well as the relevant safety monitoring report about this super battery."

Tell them that in three days we will hold a press conference with H to announce the results of the incident. ”

"As soon as this statement is issued, there is really no chance to maneuver." Zhang Jun said worriedly.

Wu Hao glanced at Zou Xiaodong, who was silent, nodded at Zhang Jun and said firmly: "Send it, you have to face it sooner or later." ”

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